AltheqaAbout Altheqa
Trust Insurance Brokers (TIB) was Founded in 1999 and was one of the first insurance brokers to receive SAMA license under the new Cooperative Insurance Law in 2008. TIB offers customized insurance solutions to valued customers throughout the Kingdom. We strive to deliver the highest levels of customer satisfaction and are focused on building long term relationships with customer and insurance partners. Recently TIB has launched a comprehensive CRM platform to better serve its customers around the clock and create a seamless customer experience; and currently in the process of building TIB aggregator platform to bring our unique insurance solutions and products online to individuals and SMEs.
Vision
To become one of the pioneers in the insurance industry in the Kingdom of Saudi Arabia.
Mission
Always work for the benefit of our clients, conduct business professionally and ethically, and work to develop the insurance industry according to the best international standards. In return, become reliable advisors to our clients as building TRUST is the main pillar to success.
Why TIB
Unparalleled insurance knowledge and leading insight on all leading insurance providers in Saudi allows us to better advise our clients on proper benefits and the right insurance provider to work with.
Expertise and experience in plan design to meet clients requirements, including insurance cover customization.
Continuous progress and use of business technology to enhance customer experience.
Close partnerships with leading insurance providers enables TIB to better handle client complains and quicken problem solving.
Strong ability to negotiate with leading insurance providers toward competitive premiums.
Benchmarking key performance indicators to ensure quality service delivery and customer satisfaction.
Facts about Altheqa
ALTHEQA TIMELINE
